Privacy Policy
This Privacy Policy describes how cleftech.in, operated by Akila Bharatha Mahila Seva Samaja (ABMSS) ("we", "our", or "us"), collects, uses, and protects information when you use our mobile application ("App"). This App is intended for authorized users, including doctors, coordinators, and administrative personnel associated with ABMSS and its partner institutions. By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Organization or hospital affiliation
b. Professional and Operational Data
- Case-related data entered by doctors and coordinators
- Treatment, monitoring, and follow-up information
- Operational and payment-related data used for program management
c. Device Information
- Device type and model
- Operating system
- IP address
- Unique device identifiers
d. Usage Data
- App usage activity
- Features accessed
- Log data for performance and troubleshooting
e. Location Data (if enabled)
- Approximate location data, only where required and with user consent
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2. How We Use Information
We use the collected information to:
- Provide and maintain the App's functionality
- Enable clinical tracking, monitoring, and coordination
- Support operational workflows including verification and payments
- Improve performance, usability, and features of the App
- Communicate important updates or support responses
- Comply with applicable legal and regulatory obligations
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3. Sharing of Information
We do not sell personal information. We may share information only in the following cases:
- With trusted service providers (e.g., cloud hosting, analytics) strictly for operating the App
- With authorized ABMSS personnel and partner institutions for program implementation
- When required by law or legal process
All such sharing is done with appropriate safeguards.
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4. Data Storage and Security
Your data is stored on secure cloud infrastructure. We take reasonable technical and organizational measures to protect information, including:
- Encrypted data transmission (HTTPS)
- Access controls and role-based permissions
- Secure authentication mechanisms
- Regular system monitoring
While we strive to protect your data, no system can guarantee absolute security.
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5. Data Retention
We retain information only for as long as necessary for:
- Program implementation and monitoring
- Financial and audit requirements
- Legal and regulatory compliance
Data may be securely deleted or anonymized when no longer required.
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6. Your Rights and Choices
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal or operational requirements)
- Withdraw consent by discontinuing use of the App and contacting us
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7. Professional Use Disclaimer
This App is designed for authorized professional use only. Users are responsible for ensuring that any data entered complies with applicable medical, ethical, and data protection standards.
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8. International Data Transfers
Your information may be stored or processed on servers located outside your state or country. We ensure that such transfers are carried out with appropriate safeguards.
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9. Data Breach Response
In the event of a data breach, we will:
- Investigate the incident promptly
- Take necessary steps to mitigate risks
- Notify affected users where required under applicable laws
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App. Continued use of the App constitutes acceptance of the revised policy.
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11. Contact Us
Akila Bharatha Mahila Seva Samaja (ABMSS)
Indiqube Penta, #51, Richmond Road
Bangalore – 560025, Karnataka, India
Email: info@abmss.in
Phone: +91 94802 05334